Duncan Hines
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Duncan Hines Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Duncan Hines has 2.2 star rating based on 239 customer reviews. Consumers are mostly dissatisfied.
75% of users would likely recommend Duncan Hines to a friend or colleague.
- Rating Distribution
Pros: Used to be great, Cake mixes before they reduced the quantity, Cake mixes before they ruduced the quantity.
Cons: Horrible tasting product, Poor product quality, Cakes bake really skinny and not rising very high.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Duncan Hines has 2.2 star rating based on 239 customer reviews. Consumers are mostly dissatisfied.
75% of users would likely recommend Duncan Hines to a friend or colleague.
- Rating Distribution
Pros: Used to be great, Cake mixes before they reduced the quantity, Cake mixes before they ruduced the quantity.
Cons: Horrible tasting product, Poor product quality, Cakes bake really skinny and not rising very high.Recent recommendations regarding this business are as follows: "Do not buy this product", "Don't Buy", "Horrible people", "DHines Devils food chocolate and whipped vanilla icing is only thing I buy.", "You are welcome to make comments, but don’t expect a response.".
Most users want Duncan Hines to offer a solution to their issues.
Review authors value the most Diversity of Products or Services and Website. Consumers are not pleased with Discounts and Special Offers and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Duncan Hines Reviews
"Looking for Orange supreme cake mix"
Unable to locate orange supreme cakemix in Ft. Lauderdale area Please Help me Locate this product in South Florida
"Horrible tasting cupcakes y I u took away the right size of product that now has no taste and only makes 18 *** cupcakes."
You ruined a great product! Raise the price and put the right amount of cake mix back. Oh you did raise the price and took away the correct cake mix size...
Paris, Texas
Quality of Duncan Hines Dolly Parton's Southern Style Banana Cake was dry.
User's recommendation: Do not buy this product
North Port, Florida
Horrible tasting cupcakes y I u took away the right size of product that now has no taste and only makes 18 *** cupcakes.
User's recommendation: Don't Buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Horrible company
- All cons
- All cons
Preferred solution: Full refund
User's recommendation: Horrible people
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Looking for Orange supreme cake mix
- Love this cake mix flavor
- Cant seem to find it
Preferred solution: Location for Orange supreme cakemix
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Problem with brownie mix
- Easy to use and very good
Preferred solution: Full refund
After you bake the cake and ice it can you slice...
Martins Ferry, Ohio
I recieved a bad batch of icing ..D .H is all that I buy 1DFood chocolate per month ...my cake kinda ruined a bday party cho
User's recommendation: DHines Devils food chocolate and whipped vanilla icing is only thing I buy.
Moncks Corner, South Carolina
Can’t get through for them to answer a simple question about health
User's recommendation: You are welcome to make comments, but don’t expect a response.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I FOUND HUMAN HAIR IN THE FROSTING
Preferred solution: Apology
Victoria, British Columbia
You don't make no sugar cake mixes
User's recommendation: I have always bought your cake mixes for 50 years
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Issue with expiration date
Preferred solution: Information
User's recommendation: Let consumer know why there are two years on box and how do u know which is correct
Nacogdoches, Texas
Brownie mix not the same anymore
I normally use Duncan Hines but tonight I was icing a yellow cake with chocolate frosting and a piece of sticky plastic came out of the cake mix sticky thin about 1 inch so I looked further and found something slimy appeared to be onion not sure but took pictures and saved it
Hilton Head Island, South Carolina
I called and wrote before Christmas. Your icing was so bad the kids spit it out
User's recommendation: But another brand. I always thought Duncan Hines was the best but something changed
Browns Mills, New Jersey
Complain
Preferred solution: Full refund
User's recommendation: Don’t buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Coloring of same mix
- Price
Preferred solution: Know why there’s 2 colors from same mix and bar code!
Question about a product
Preferred solution: I need the coconut pecan frosting.
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LMAO, but it isn't funny. You cannot be serious. That is the entire date, not two different years.
I read the complaint and died laughing.