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Something has changed with the Butter Golden cake mix since Thanksgiving 2017. My cakes are falling!

I have used the same recipe with this cake mix for over 25 years. You changed the size, which I figured out and adapted. But now you have changed something else. Please restore the mix to the original formula.

I am a baker and I use this cake mix in my best selling cakes. They are falling!!!


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Yes!!!!! It doesn't whip up like it use to!

It doesn't even taste the same - AT ALL!I've got a bunt in the oven and this is my last try.I'm so disgusted. This was my go to easy cake for 30+ years.


Today, I baked a golden cake. IT is the second time the cake felt.Can you tell me how a can correct this problem?For years I have been using this product and always came perfect.It is the second time we have problem with this product. The first time the butter quantity was miss printed in the box and now they are falling!!!


I have had the same experience the last few months as have 2 of my friends.We have been using the Golden Butter mix for well over 30 years and was always to count on a great Sour Cream Coffee. NO LONGER!The 3 of us live in different parts of the country and have been experiencing the same issue. At some point during baking it falls completely!WHAT HAVE YOU DONE TO THIS CAKE MIX?


Yesss! I thought it was just me!

OMGosh! It's horrible!


Friends & I have been making Sour Cream Pound Cake for years following the recipe for using Duncan Hines Golden Butter Cake Mix, cake falls every time, what is the change in cake mix? Very disappointed in Duncan Hines!!!


I’ve experienced the same problem. Same cake recipe for YEARS...25 plus. What happened?


Yes, we know ; your annual chocolate chip bundt cakes.

Blah, blah, blah.

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