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Something has changed with the Butter Golden cake mix since Thanksgiving 2017. My cakes are falling!

I have used the same recipe with this cake mix for over 25 years. You changed the size, which I figured out and adapted. But now you have changed something else. Please restore the mix to the original formula.

I am a baker and I use this cake mix in my best selling cakes. They are falling!!!

HELP!!! PLEASE!!!!

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Anonymous
#1533858

Do you know how many recipes rely on the correct amount of mixture being in the box? Return to original amount.

I'd rather pay more for what works than the same price for FAILURE. (if i could bold FAILURE, I would.)

Anonymous
#1533263

I agree. I make a coconut cake from this and you have to freeze the layers and split them.

It was a crumbly mess.

My husband will eat it but I can’t take it to work. I will try Betty Crocker next.

Anonymous
#1527458

thank you so much for this post. i thought i was going crazy.

i have been having the same problem since about that time. i have tried to adjust, but nothing is working, as well as before. my cakes are falling.

i'm going to try Betty Crocker and see what happens. can't be any worse.

Anonymous
#1519879

I totally agree. Texture of cake is crumbly and dry.

My mom and I have used this cake mix for years.

Going to have to change! Why mess up a good thing?

Anonymous
#1518706

I hate this new formula. I use to 10 boxes at a time now I don’t but any

Anonymous
#1507701

New formula is awful. Cakes fall.

Have tried adding flour, subtracting oil, etc. Nothing works.

Anonymous
#1491914

Cakes are still falling, has anyone heard of a fix?

Anonymous
#1467845

Yes!!!!! It doesn't whip up like it use to!

It doesn't even taste the same - AT ALL!I've got a bunt in the oven and this is my last try.I'm so disgusted. This was my go to easy cake for 30+ years.

Anonymous
#1463503

Today, I baked a golden cake. IT is the second time the cake felt.Can you tell me how a can correct this problem?For years I have been using this product and always came perfect.It is the second time we have problem with this product. The first time the butter quantity was miss printed in the box and now they are falling!!!

Anonymous
#1458439

I have had the same experience the last few months as have 2 of my friends.We have been using the Golden Butter mix for well over 30 years and was always to count on a great Sour Cream Coffee. NO LONGER!The 3 of us live in different parts of the country and have been experiencing the same issue. At some point during baking it falls completely!WHAT HAVE YOU DONE TO THIS CAKE MIX?

Anonymous
#1437719

Yesss! I thought it was just me!

OMGosh! It's horrible!

Anonymous
#1424674

Friends & I have been making Sour Cream Pound Cake for years following the recipe for using Duncan Hines Golden Butter Cake Mix, cake falls every time, what is the change in cake mix? Very disappointed in Duncan Hines!!!

Anonymous
#1416146

I’ve experienced the same problem. Same cake recipe for YEARS...25 plus. What happened?

Anonymous
#1408866

Yes, we know ; your annual chocolate chip bundt cakes.

Blah, blah, blah.

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