Last year, I attempted several cake recipes that were friends and family favorites for YEARS.None came out right, thinking it was the oven or another ingredient that caused the fail.
Not once did I think it was the DH cake mix as it was always the fail safe ingredient, and I always check and store by expiration dates. It wasn't until I was doing research, determined to find the root cause before I started on my holiday baking, that I discovered DH changed the size of their cake mixes. They also added double the sodium! I was shocked, pissed, and vowed not to use DH again.
I gave my remaining cake mixes to the food pantry and have not made cakes that required mix since. Just recently, I wanted to bring something to a grieving friend. She requested one of my cakes. I was hopeful that with all the complaints, DH would have remedied their mixes.
Sadly, the cake was horrible. Not only does it not bake properly, the taste is just gone.
Apparently when Pinnacle Foods bought the DH brand, it didn't include maintaining the "Relentless commitment to quality in every product and recipe" that Duncan Hines stood by for over 70 years.
This person wrote the review because of bad quality of duncan hines chocolate cake mix from Duncan Hines and attached a photo. Reviewer claimed that he or she wants Duncan Hines to read this review and look into the issue (if any).
If you have a chance, please immediately contact him/ her to briefly discuss his/ her negative experience with the company.
Also, this reviewer considered the following company: Aldi Grocery. We collected other reviews about products and/or services offered by Duncan Hines for you to read. This information may help you with your purchase decision.