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I used the butter golden for years to make a moist pound cakes for a year now each cake I baked had a tunnel in ita. very embarrassing when I gave this cake for funerals, parties, etc. at first I thought it was bad eggs, then I thought it was bad oil, next I thought it...
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1.0
I liked
  • Cake mixes before they reduced the quantity
  • Cake mixes before they ruduced the quantity
I didn't like
  • Poor quality of classic butter cake mix
#1134699
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yes I did but they were closed, so I did not have enough icing for my cake, out of a 14oz cream cheese, and there was not enough, the plastic bowl was a little over half full, I sure was upset over that .I will try to contact them again Monday I was going to take my...
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#1122510
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have used this cake mix for years , made lots of perfect cakes .cake batter is to thin and taste is different.what have they changed. The cake cooked to fast even though i have made this sock it to me cake for at least 16 years.the last two times it has not been the...
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Anonymous
Ruthann divers

Your white cake and dark chocolate cake mixes have hard lumps in and don’t mix up. What are you doing to the mixes, have used them got 30 some years and the just aren’t the s...

4.8
I didn't like
  • Poor quality of classic butter cake mix
#1118824
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Duncan Hines - Perfect Size

Duncan Hines
#1122555
3.7
Details
Perfect size carrot cake flavor doesn’t even taste like carrot cake. Just feels like I took a spoonful of cinnamon and nutmeg to my mouth. Horrible. Absolutely disappointed because every other one is great BUT this one.
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Diversity of Products or Services
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Duncan Hines - Horrible my business is in trouble

Duncan Hines
#1114051
When you changed your lemon supreme and strawberry supreme the mixed are watery. And clumby my keylime recipe which customers raved about are going bad because of this change charge more and go back to original recipe
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Duncan Hines - Dissapointed with size of finished product

Duncan Hines
#1098370
I baked two white cakes today and i feel that there was not enough product once mixed to fill my 9x13 pan. I've used other products as well as this one and have never experienced this before. Either you reduced the amount of product but did not update your box or you changed your receipe.
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Duncan Hines - Comstock pie filling

Duncan Hines
#1096067
I have used Comstock for many years. It has a better flavor and full of fruit. Other brands don't compare.
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We have used Duncan Hines butter golden for over 30 years and the last several years have been a disaster we switched to pillsbery and it's just as bad we make our caramel cakes with this product and we sell in buck but we are at a standstill with our cakes the icing...
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5.0
#1098720
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I have been using and promoting your cake mixes for 40 years. I am extremely dissatisfied with you reducing the size of your cakes and changing the formula. You have completely destroyed a great product. You now would need two cake mixes to make a high enough cake to...
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Anonymous
Anna Lee

Reducing the amount of product in your boxes has resulted in some very unhappy bakers. The consumer wants a big, fluffy cake for all the work that goes into making a cake. I...

#1095524
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I have been a cake decorator for 32 years and have sworn by Duncan Hines cake mixes to always have the best flavor, texture and quality. However, a few years ago when the classic yellow cake mix and the devils food cake mixes were reformulated, the quality plummeted....
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1.0
#1087639
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I had wax in my perfect size for one mixes cookies and cream blueberry and smores not very haappy at all kinda up sets me bad and yes i called them
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Anonymous
Kimberley Khan

I bought the perfect for one brownies and I also tasted wax peices in it and wonder if it is suppose to be like that? They do cook very easy and maybe that is the reason. My...

#1087260
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Ruined 3 pans of brownie , due to less mix in box & not calling this to customers' attention . The triple decadent type I've always bought - is now darker, bakes up dry & hard. I will be requesting refund for all& changes brands . Used to lOve D Hines...
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Anonymous
Cathy

I use two mixes for a 9x13 pan. I have also began to bake longer at 340 degrees. Really helps. The other day I cut and put on paper plate and put in plastic bag. Very very moi...

2.4
#1080820
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After using this mix for years and always so pleased with the results, I was very disappointed yesterday when I made this angel foods cake and before it was finished baking the whole center fell in. Not only did it not look presentable but the taste seemed tough not at...
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#1053385
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The Strawvberry Cake overflowed in oven and was not fit to be used. What a terrible mess in the oven. I will never buy this again I have double checked what I added to cake mix and do not understand what happened I thought this would be perfect for a bake sale for...
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#1052732
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